Backups failing the last 2 weeks. Prior to that no issue

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Backups just are not running. Error log below.
They run weekly on Friday night. They have run without issue for a couple of years now and only last week (Nov 28th 2014) and this week (December 5th 2014) have they failed.

There is plenty of room on the backup drive. I have rebooted the server several times. We have not installed any new programs on the server in the last couple of months.
===========================================
Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397e0e
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 502
Module: 1
LineInfo: a164035b3ff39281
Fields: $module : C:\Program Files (x86)\Common Files\Acronis\BackupAndRecoveryAgent\BackupAndRecoveryService.exe
Message: Operation with partition '0-0' was terminated.
Details:
Read error.

Error code: 0x70003
Tag: 0xDF81DA2C74EC501D
Failed to read the snapshot.

Error code: 0x10C45A
Tag: 0x14181C22EF45AD46
Unknown status.

Error code: 0x9
code = 8 (0x8)
Tag: 0x2AACB7B2AB852AC
Not enough storage is available to process this command

Error code: 0xFFF0
code = 2,147,942,408 (0x80070008)
Tag: 0xBD28FDBD64EDB8BC
--------------------
Error code: 3
Module: 7
LineInfo: df81da2c74ec501d
Fields:
Message: Read error.
--------------------
Error code: 50266
Module: 16
LineInfo: 14181c22ef45ad46
Fields:
Message: Failed to read the snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 8
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147942408
Message: Not enough storage is available to process this command
--------------------

Sat, 12/06/2014 - 03:57
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 0
Comments: 1379

Is there enough storage for snapshot ? Generally it's located on the same disk as the source, can be checked with 'Vssadmin list shadowstorage' command.

Sat, 12/06/2014 - 09:07
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

forgive my ignorance, I opened the command prompt and typed the above in and I get:
"Not items found that satisfy the query".
Should I be somewhere such as under "C:" only or ...
Thanks a Million for your help

Sat, 12/06/2014 - 18:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 0
Comments: 1379

Then you definitely have some problems with shadow storage, I googled "items found that satisfy the query" and found
https://social.technet.microsoft.com/Forums/windows/en-US/72e11b63-3c53… ,
there must be more cases somewhere on the internet, some with the solution for your case.
You may continue creating backups with VSS turned of in backup plan options, as a workaround until you find a proper solution , keeping in mind that databases and other applications may not be backed up correctly.

Sat, 12/06/2014 - 22:10