Backups get sent to wrong archive (RecreatedArchive being created in vault)
My company has moved to Agent based backups since we had bandwidth issues with the host based backups with ESXi.
Instead of putting the backup under %MachineName% in the vault, it creates a new time stamped archive which looks like this: 2009_10_15_09_40_54_256D.TIB
I have set up a backup policy for each of the ESX servers and installed agents onto each of the VMs. The configuration I am having problems with is described below:
The backup policy is named ESX2, it is applied to a Physical Machine group called Production, which gets backed up to a Centralized Vault called Production, the backup policy specifies an archive name %MachineName%
There are two linux servers in this group that are not getting backed up to the correct archive under Production. Instead of being under %MachineName%, it creates a new time stamped archive called 2009_10_15_09_40_54_256D.TIB and RecreatedArchive_#################
(those #'s being the same hash as what is in .meta) with the backup data getting placed under the .TIB archive. This makes it difficult to identify which archive applies to which machine and is making the vault very messy.
I tried to work around this by creating a new backup policy and applied it to the individual machine called ebsr12vm and specifically specified 'ebsr12vm' as the archive name. This did not help and it still creates these time stamped archives. There are archives with the correct name ie. 'ebsr12vm' and 'obi-inf2' but there are no backups found in the archives.
Looking at the logs for ebsr12vm:
Create Full Backup sda, sdb To file:file://storage\virtual\production/2009_10_15_09_40_54_256D.TIB
Task 'Full backup' failed: 'Cannot find the specified archive.
We have two other linux machines in the machine group and they are getting backed up correctly.
What is going on here?
Hello Laszlo,
Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]
I assume that something corrupts the .meta folder that is responsible for the meta-information on the backups in the same folder. Could you please provide us with some information about the archive storage?
Do you perform an Anti-virus scanning? Do you compress the content? Please analyze the processes that run on the storage.
Thank you.
Hi Oleg, the archive server is a linux server running openfiler, this provides iscsi, Rsync, SMB storage to the network. There are no processes that run on the data (compression or virus scan)
We have a seperate SMB folder and archive for each of our ESX servers, the other two servers and storage, are set up identical to this one and they are not having any problems.
The .meta folder has a series of new entries that match up to the time of the new archives, I took a screenshot of the Vault from acronis and the .meta file from explorer.
Note: The time is out 1 hour between the two servers (9:10 - 10:10)
I have also attached one of the .meta files that corresponds to these errors.
Is there any other information I can provide you?
Hello Laszlo,
Thank you for the provided information.
The issue needs a closer investigation. If you agree to provide us with several diagnostic files, please let me know about it via Private messages, I will create a case for you to exchange with these files by e-mails.
We are looking forward to hearing back from you.
Thank you.
My company is using Acronis and I put the backup policy to name my backups following this criteria:
%Policy_name%%Computer_name%_archive
When I go to my Backup folder in my Vault.I see weird numbers as you can see in my attachment.It does not allow me to do a well recovery because I do not know if those numbers match with my protected computers.
Thanks
