Boot Media cannot find local drive
Pardon my failed English.
Machine : Lenovo X3550 M5, installed with Windows Server 2012, with RAID 1 (Avago EFI SAS Driver , ServeRAID M1215)
(Machine is able to boot into Windows Server 2012)
Boot Media : Acronis Backup and Recovery 11.5 ( purchased in 2013) (Working fine with IBM X3550 M4 Server)
I insert the Boot Media in CD Rom, boot via CD Rom. Able to boot via Acronis, but At DOS level (Before the GUI), there a message. No boot Device Found.
At GUI, i select BACKUP, but I can't find any C Drive or any other local Drive.
I had try set TPM off , disable Secure boot, boot via UEFI, boot via legacy mode, boot media run via LINUX mode, boot media via WINPE mode.
But failed...
Can any kind soul help?

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Hi Igor:
Actually I try to download the latest patches / update but not allowed.
The registration was done by an ex colleague, using his email acc.
so now that he left, and i take over.
I cannot access his email.... as it was deleted due to company policies...
So is there any way i am transfer the product registration to my email account?
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Hello Thomas,
You can contact support to get the licenses transfered to a different company account. Such issues are always supported even if the product is no longer under maintenance.
Thank you.
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