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Boot rescue CD doesn't work with wired Microsoft natural USB keyboard

Thread needs solution

I've just replied to a similar comment over in True Image but will also post here for the record. B&R v10.0.11345 rescue CD doesn't work with wired Microsoft Natural USB keyboard. Used to work fine in earlier versions of True Image.

Workaround: plug in another keyboard :-)

Only posted it the hope that a bug report gets logged and other people passing this way don't spend time trying to fix it.

Rob.

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Hello Rob!

Thank you for opening the thread and sharing your concern with us - we really appreciate that!

I really regret that you faced this issue and will be glad to provide you with necessary assistance. I'm also glad to inform you that this issue was fixed in the latest version. Could you please specify whether you have tried downloading the latest version of Acronis Bootable Rescue Media from your account and whether you have already contacted support regarding this question (case # will be highly appreciated).

I regret to inform you that this thread should be closed according to the Forum Terms Of Use. You can fin the discussion of this issue in the Primary thread. Feel free share your comments and concerns with us there.

Thank you for understanding.