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B&R 10 Advanced Server +DD +UR, can't export archives or backups

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We set up a new Windows 2008 R2 Advanced Server as Acronis Management Server and Backup Node.
Created a managed Depot with Deduplication and did some backups (son-father-grandfather) for some weeks.

1. When looking at overview of depot, size of used space seems ok, but when looking at each archive, size seems be somewhat low (some mb).
2. When trying to export a backup (full, inc or diff) of that depot to an external hdd, we only get errorcode x00400287+x0027001D which is not in your errorcode database. Something about hashes are not in the deduplication database.
3. Recovery into a VM on the other hand doesn't work too, we just tried to recover an incremental backup into a VM for test reasons, same description about deduplication database and hashes.

Attachment Size
errorlog.txt 6.77 KB
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Hello Christian,

Thank you for posting. I will do my best to assist you.

I am very sorry for the inconvenience, but at the moment it is not clear why this issue is occurring. Please submit a support request with the AcronisInfo report and I am confident that our Support team will get this resolved.

Please let me know if you have additional questions.

Thank you.