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Build 11639: Hyper-V: can not create a new backup job or modify an existing backup job after upgrade from previous release

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After Upgrade from previous release i can not create a new virtual machine backup job or modify an existing. But i can create a normal filesystem job with no problem (drive c or d). Please see the errorcodes in the attachment.

Thank you for help

regards urs

Attachment Size
Error_vm.gif 13.35 KB
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Hello Urs,

Thank you for posting, I will be happy to help. 
According to your description, the Agent has been updated improperly, please reinstall Acronis Agent:
1) Uninstall the Agent from Control Panel:

Windows 2000/XP/2003: Control Panel -> Add or Remove Programs
Windows Vista/7/2008: Control Panel -> Programs and Features

2) Launch installation of Acronis Backup & Recovery 10 Build 11639. Choose Modify and check the component that have been uninstalled in the previous step.

3) Install the Agent and see if the issue remains. If the issue still persists, please provide us with the log file in XML format:

- Launch the program;
- Connect Management Console to the Agent; Log;
- Choose the log entry that contains error;
- Click on the diskette icon Save all to file;
- Specify the location you want to save the file to;
- Attach the log file to your next post.
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.

Hello Urs,

Thank you very much for the feedback, I am really glad to hear that the issue has been resolved.

Please do not hesitate to ask additional questions if you need a further assistance. 

Thank you.