Cannot access Recovery for MS Exchange console via Remote Desktop session

Hi, I have just installed ABR 10 and Recovery for MS Exchange (SBS edition)

When managing the customer server remotely, I cannot connect to the Acronis Agent using RDP. The 'Processing ...' box comes up and just sits there until I end the task in task manager.

If I connect locally or use GotoAssist I can access the console fine.

The build is the latest version 1.220

Does anyone have a fix for this? We mangage all our customers using RDP so this is a problem for us.

Thanks in advance!