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Cannot add Echo Workstation Client to Backup & Recovery 10 Central Management Console

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Hi!

I have got Acronis Backup & Recovery 10 Central Management Console running here, which
controls four server blades with Acronis Backup an Recovery 10 Virtual Edition agents.

This works so far.

Problem is, that i hve got also 20 clients running TI Echo Wkst agent.

If I try to add these cleints to the mangement console i get following error:
11.337.731(0xAD0003)

Cannot create connection, please check address, service running, firewall ...

Service is running, address is correct and firewall has been temporarly disabled -
so that's not the cause.

Is' the ECHO Wkst agent probably incompatible with ABR10 Management console??

Best regards
Andy

0 Users found this helpful

Hello Andy,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

You are unable to manage Acronis True Image Echo Agent by means of Acronis Backup & Recovery Console. All the components should be of the same version and of the same build.

You can upgrade you licenses to Acronis Backup & Recovery,  the respective contact information  is available here. Or you should install the appropriate Acronis Management Console to another machine to manage Acronis True Image Echo Agents.

Thank you.