Cannot backup the Linux server

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi,

I installed the ABR 10 and tried to backup the windows server, it was successfully.
When I tried to backup the Linux server, there is no disks and volumes I can select in the backup plan, even if I want to backup the file level, the job still failure. I am afraid the agent is not correctly installed. As it cannot compile the SNAPAPI module during installation. The linux server is RHEL 5.5 and kernel is 2.6.18-194. Can anyone give me a hand? Thank you very much.

Tue, 10/18/2011 - 08:39
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 4
Comments: 8

There are some pre-requisites you need to install in RHEL before installing the ABR Linux Agent. If I remember right, those are gcc, kernel, kernel-devel, and kernel-header. My suggestion is that you uninstall the ABR Linux Agent, update RHEL with the pre-requisites, then re-install ABR Linux Agent.

You should be able to install the pre-requisites with this command:

yum -y install gcc kernel kernel-devel kernel-header

With these in place, the SNAPAPI should compile. If the installation goes well, then try creating your backup plan again. You should be able to see all of your volumes and disks now.

Tue, 10/18/2011 - 16:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 159
Comments: 518

Hi Wain

Just wanted to pass on an additional link that complements what Stephen has suggested that might be of use: http://www.acronis.com/support/documentation/ABR11/index.html#5001.html

Once loaded you can select the “Preparation” link which will give you some of the details you are after... There is also a few other links that might be of interest as well.

Wed, 10/19/2011 - 00:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Thanks for you guys help.
But I still got below error when compiling.

DKMS make.log for snapapi26-0.7.46 for kernel 2.6.18-274.3.1.el5 (i686)
Thu Oct 20 02:42:07 PDT 2011
make: Entering directory `/usr/src/kernels/2.6.18-274.3.1.el5-i686'
CC [M] /var/lib/dkms/snapapi26/0.7.46/build/snapapi26.o
In file included from /var/lib/dkms/snapapi26/0.7.46/build/snapapi26.c:7:
include/linux/config.h:6:2: warning: #warning Including config.h is deprecated.
/var/lib/dkms/snapapi26/0.7.46/build/snapapi26.c: In function ‘session_lockdev’:
/var/lib/dkms/snapapi26/0.7.46/build/snapapi26.c:3148: warning: pointer type mismatch in conditio
nal expression
CC [M] /var/lib/dkms/snapapi26/0.7.46/build/snumbd26.o
In file included from /var/lib/dkms/snapapi26/0.7.46/build/snumbd26.c:7:
include/linux/config.h:6:2: warning: #warning Including config.h is deprecated.
/var/lib/dkms/snapapi26/0.7.46/build/snumbd26.c:142: error: redefinition of typedef ‘fmode_t’
include/linux/types.h:185: error: previous declaration of ‘fmode_t’ was here
make[1]: *** [/var/lib/dkms/snapapi26/0.7.46/build/snumbd26.o] Error 1
make: *** [_module_/var/lib/dkms/snapapi26/0.7.46/build] Error 2
make: Leaving directory `/usr/src/kernels/2.6.18-274.3.1.el5-i686'

Thu, 10/20/2011 - 09:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Thanks dev-anon's help.
But the same error still happen. The Linux version is CentOS 5.7. May I know if there is the newest version of snapapi available, so that I can use it in the newer release.

Fri, 10/21/2011 - 02:31