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Cannot select files to backup

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when I click on where to back up and choose files and click on change to select files and folders I get a window loading local folders, this has been running for over an hour, does this product work on Windows server 2003 R2 64 bit enterprise edition

I am evalulating Acronis Backup & Recovery 10 Server for Windows but not having any sucess in ever trying to setup my first backup, can anyone at yor company help?

phils@disltd.ca

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can you post your hardware configuration?

Hello all,

Thank you for posting your question, I will be happy to help. 
Philip,

I am sending a file to you via Private Messages, please install it and see if the issue remains. If the issue still persists, could you please let us know the hardware configuration (as it was requested by Emanuele).

Where are the source folders located? What is the content of the hard drive? How many files and folders does it contain? 

Please also download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.

This would provide us with detailed information on the hard disk partition structure.

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.