Cant Get Linux Server to back up

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 0

Linux VM wont backup. Errors below

Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_lxa64
Message: Command 'Backing up' has failed.
--------------------
Error code: 13
Module: 161
LineInfo: c34a6f9ad1e8711e
Fields: IsReturnCode : 1, $module : disk_bundle_lxa64_pic
Message: Location URI '\\m4s\Images\' is invalid.
--------------------
Error code: 13
Module: 161
LineInfo: c34a6f9ad1e8711e
Fields: IsReturnCode : 1, $module : disk_bundle_lxa64_pic
Message: Location URI '\\m4s\Images\' is invalid.
--------------------
Error code: 13
Module: 161
LineInfo: c34a6f9ad1e8711e
Fields: $module : disk_bundle_lxa64_pic
Message: Location URI '\\m4s\Images\' is invalid.
--------------------
Error code: 640
Module: 64
LineInfo: a1d3981537c686fd
Fields: $module : disk_bundle_lxa64_pic
Message: Failed to open the metadata directory.
--------------------
Error code: 46
Module: 64
LineInfo: 97675718d2b52d39
Fields: path : file://m4s\Images\, $module : disk_bundle_lxa64_pic
Message: Failed to open the backup location.
--------------------
Error code: 17
Module: 4
LineInfo: 9e7f9553669243b0
Fields: $module : disk_bundle_lxa64_pic
Message: The specified file does not exist.

Fri, 04/12/2013 - 01:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 31
Comments: 1272

Hello DCops.tosm,

Thank you for posting this question in our forum. I am happy to assist you. 

The message tells us, that the user, that runs the backup plan do not have access rights to the backup storage location or the location is not accessible at all.

  • Which build from Acronis Backup & Recovery 11 is used here?
  • On which Linux distribution this agent is running?
  • What Linux kernel is used (uname -r)?

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Fri, 04/12/2013 - 07:18
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