Can't Install ABR 10

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I had ABR 10 installed and was not working properly. I uninstalled using the add and remove programs and when I try to re-install it tells me that a previous version is installed. How do I procceed?

Thu, 11/12/2009 - 16:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Gus,

Thank you for posting your question, I will be happy to help.

Without additional information I can’t be certain of the issue. However from what you have told me this may be the possible solution.

We have just officially updated our Acronis Backup & Recovery line of products to the new build under the number of 11345. For more information on the improvements we've introduced in this build you can refer to this page. 

Please log in to your account on our web site to download the installation file. You can learn more on how to download the latest build in this article. 

Install the latest build, most probably the issue will be resolved. If the installation still fails, please provide us with the .msi log of the failed operation. This file is available at the bottom of the program window after the installation failure. Attach the log file to your next post. This information will help to find the exact reason of the encountered issue.

We are looking forward to hearing back from you at your earliest convenience.

Please let me know if the provided information is not clear or if you have any other question. 

Thank you.

Thu, 12/03/2009 - 10:33
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