Centralized Vault Free Space Not Updating

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

I have created a few centralized vaults on our NAS which is running WSS2008, the NAS is also the backup server.
When I click on the navigation pane to view the vaults, the free space column only shows "loading" and the rotating icon. So far I've left the view open for several hours, but it continues to show this error.
Has anyone else experieced this issue?
I also have an issue where I try to deleted an old backup plan from a server from the console and the program hangs while at the "getting schedule information" stage. The only way out is to kill the program via the task manager.
Acronis Backup & Recovery 10 (build 10.0.11105)

Regards,

Colin

Thu, 10/29/2009 - 11:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

 Hello Colin,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

I would recommend you to wait for the next build release, we expect it very soon. After the next build release please update the program and see if the issue remains. 

You can learn more on how to download the latest build here.

If the issue persists, please obtain the below information and let me know about it via Private Messages.

Please download the free Wireshark utility, install it and do the following:

1. Run the installed program from Start -> All Programs -> Wireshark;

2. Click Capture -> Interfaces... and click Start button corresponding to the network adapter you are using for our Internet connection;

3. Reproduce the issue without closing Wireshark application;

4. Click Capture -> Stop after the issue is reproduced;

5. Save the captured data by clicking File -> Save as;

This file will help us to find the exact reason of the encountered issue. 

Thank you.

Wed, 11/11/2009 - 07:40
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