Change SID fails.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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What is happening to Acronis? I have an open case because ABR 11 is failing to restore images to an external drive when the option to change the SID is enabled. Support told me that changing the SID is not supported. Are you kidding me? Really? Way to train your support people to tell customers that even though the option is there, it's not supported. Been doing this all along with ABR 10 with no trouble

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Fri, 03/23/2012 - 14:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Scott,

Welcome to our Forum, we're glad to greet you here.

We're sincerely sorry for the situation you've faced with support. SID change option wasn't removed from ABR 11 functionality, and I assume some misunderstanding happened. I've already notified our Management team, they will investigate the situation, and our support team will contact you shortly.

Let us know if there's any procrastination with the reply from support's side, we will help.

Thank you.

Fri, 03/23/2012 - 20:51