Disk/volume backup option does not allow

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

hi,
I run aconis B&R 10 on Ubuntu Linux verion 9.04.
I made some entire disk backup in the past and everything was OK.
This morning I would like to make backup again but the option disk/volume does not allowed. I could make backup only for files.
There is an red information "not specified" but when I choose "change", the new dialog is open but no disks have been displayed.
In addition, No check box option "partions" or "backup sector by sector" is enable the OK button.

Please help me I must backup my Ubuntu disk.

Best regards,
Yossi

Thu, 12/17/2009 - 10:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Yossi,

Thank you for posting your question, I will be happy to help.

SnapAPI module has been compiled improperly. That's why I suggest you to reinstall the program. Please make sure that you are using the latest build of the program #11345. You can learn more on how to download the latest build in this article. Reinstall the program and see if the issue remains. The issue should be resolved.

Otherwise, please refer to this article, it describes the steps you should perform to compile SnapAPI module. 

Please let us know the results, we should be sure that the program runs flawless for you. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Fri, 12/18/2009 - 07:21
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