Doesn't show 2nd hard drive, only shows the 1st & 3rd.
I had problems with Norton Ghost so I uninstalled the program and installed Acronis True Image PC Backup & Recovery, everything works ok except it only shows 2 drives from the 3 I have, it shows the "C" drive which is the mailn drive and the "G" drive which is the backup drice, it doesn't show the "F" drive. Ghost backed up the "C" & "F" drive to the "G" drive, why doesn't Acronis show all 3 drives, did I waste my money???
Thanks

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The ommision of the "F" drive is in the Acronis proigram under computer backup, it only shows the "CV" drive (primary) "G" drive (backup drive / the "F" drive letter is missing, all 3 are sata drives, I use Windows XP Pro with SP-3/ all drives does show in the window but not on the backup screen. When I used Norton Ghost before I had problems all 3 drives showed and it backed up the "C" & "F" drive to the "G" drive.
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Suggest you post a screen capture of your Windows Disk Management graphical view so we can see how your partitions/drives are constructed.
What Windows version (xp or vista32-64, etc)?
Is your problem when booted into Windows or when booted into Recovery CD? I am not sure of your response.
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Hello all,
Thank you for using [[http://www.acronis.com/homecomputing/products/trueimage/ | Acronis True Image]]
Victor,
If you experience the issue under Windows, please install SnapAPI380 update available here, reboot the computer to complete the changes and see if the issue remains.
If you experience the issue under Acronis Bootable Rescue Media, please follow the advice of GroverH, log in to your account, go to the Registered products section -> Bootable media. Download the file and create another Acronis Bootable Rescue Media based on ISOLINUX.
You can find more information on how to burn an ISO image to a CD here and here.
If nothing helps, please download Acronis Report utility available here and run it, create a report and attach to your post.
This would provide us with detailed information on the hard disk partition structure.
Thank you.
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