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Each time the backup job reaching 100%, there is an error - "Cannot find the specified archive"

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I am using Acronis Backup and Recovery 10 for Linux, and setup a backup job to backup the Linux to a NAS, every time when the job is reaching to 100%, there is an error message - Cannot find the specified archive, however there is a image build in the NAS. Can anyone help? Many Thanks!!

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Hello Jeff Wong,

Thank you for your message. I will do my best to assist you.

This issue could occur because of network issues or credentials. I would recommend to collect this report and contact our support directly to get this resolved.

Please let me know if you have additional questions.

Thank you.