Skip to main content

error during trying backup

Thread needs solution

from last 2 weeks i have problem with full/diff beckup
i tryied to reinstall licence, agent, remove/add to AMS and nothing works :/

still same error

ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e67c
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0c2
Fields: $module : disk_bundle_vs
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147942421, $module : disk_bundle_vs
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs
Message: Urządzenie nie jest gotowe
--------------------

prease help

0 Users found this helpful

If the error disappears if you turn off VSS in backup options, it's a VSS snapshot creation problem and may be solved with http://kb.acronis.com/content/36200 .