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An Error Has Occurred During Installation

Thread needs solution

Code: 06442537
Line tag: 0x9f2b3becl6879affbl
Message: Installation error.

Suberror
Code: 01603
Line tag: 0xbd28fdbdl64edb8b9l
Message: Fatal error during installation

 

MSI Log Attached. This error happens while trying to install the B&R Agent.

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Hello all,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

NelsonM3,

Please check in Add or remove programs or in the Services list (Start -> Run -> services.msc) if the Agent has been installed, it looks like the installation of WinPE builder has failed. If you don't see the Agent, please try to install it separately.

If this doesn't help, please remove all traces of the program manually and install the required components from the scratch.

Noel,

Could you please attach the msi log to your next post?

Thank you.