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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 4
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We are using Acronis for Exchange backup. The backup log shows a lot of errors that I am not comfortable with.

What us the best method for obtaining info on error correction??

Thu, 10/22/2009 - 18:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Joseph,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

- You can use our Knowledge base to find the respective article.

- You can also create an e-mail request or contact our Live chat service available on this page, under Contact us click on the Start here button and follow the step-by-step guide. Live chat is the fastest way to receive a support.

- You can attach the log file to your next post.

Thank you.

Mon, 10/26/2009 - 10:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

Hi, am trying to install Acronis Backup & Recovery Advance Server, but i have an error "invalid file path"

This is it what i am writing on cmd
C:\Program Files\Acronis\BackupAndRecoveryConsole>mst_gen.vbs msi_path\\srvbacku
p\Acronis\AcronisAgentWindows.msi /serial UR4YTGUR-5KTERNCT-??????-V23P8Y5Q-PK
6SFGNE-MRXN5CE4-??????-A6QH8YJE /product AS /account mydomain\user pass /remote_users user1 /ams_address 200.10.1.5 /ams_user useradmin pass

please, help me. Am using poly group.

Gabriel Arocha
584124070980

Thu, 01/07/2010 - 13:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Dear Gabriel!

Thank you for finding time to report about the issue and specify us the path you are using. I compltely understand the issue and will be glad to provide you with the solution.

You have a misspell in the very beginning of the command: you're missing the forward slash. The correct version should look like

C:\Program Files\Acronis\BackupAndRecoveryConsole> mst_gen.vbs /msi_path \\srvbackup\Acronis\AcronisAgentWindows.msi /serial UR4YTGUR-5KTERNCT-??????-V23P8Y5Q-PK6SFGNE-MRXN5CE4-??????-A6QH8YJE /product AS /account mydomain\user pass /remote_users user1 /ams_address 200.10.1.5 /ams_user useradmin pass

I would appreciate if you could kindly try it and let me know the results.

Should you have any additional questions or concerns - feel free to share them with us, we will be happy to help you!

Thank you!

Tue, 02/09/2010 - 16:55