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Error installing acronis backup & recovery advanced server virtual edition

Thread needs solution

Hi guys,

We've some issue installing acronis backup & recovery advanced server virtual edition. We use a trial version and when we try to install the agent we have this error:

Codice: 06442537
Tag riga: 0x9f2b3becl6879affbl
Messaggio: Errore di installazione.

Sotto errore
Codice: 01603
Tag riga: 0xbd28fdbdl64edb8b9l
Messaggio: Errore irreversibile durante l'installazione

Any hints or tips for solving this problem?

We're not able to contact the support because we don't have any direct support using a trial version, so i'm asking here on the forum.

Sorry for my bad english,

Greetings.

0 Users found this helpful

Hello newsoft newsoft,

Thank you for your interest in [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

According to the Acronis Advantage Support program you are eligible for free e-mail and Live chat support, it is valid for length of the trial.

To find the exact reason of the issue please obtain the .msi log file of the failed installation (the program will allow you to save the log file just after the operation) and create an e-mail request or contact Live chat service available on this page, under Contact us click on the Start here button and follow the step-by-step guide.

You can also attach the log file to your next post.

Thank you.