Error: Unable to connect local a Acronis Managed Machine Service...
I have 10 client Acronis Backup & Recovery v.10 and all client have the same problem.
In Acronis backup & recovery 10 Management Console I can't use 'manage this machine' (this option is not selectable.. gray )
and if I choose 'manage a remote machine'
turns error:
Codice: 11.337.731(0xAD0003)
Messaggio: Unable to connect local a Acronis Managed Machine Service...
codice: 196.610(0x30002)
messaggio:
codice 65.520(0xFFF0)
messaggio: the system cannot find the file specified
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This exact problem occurred with some of my clients today with the English version of Acronis Backup and Recovery 10. Are there any other reported instances of this exact string of error messages?
Thank you,
Jack Allen
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Hello Jack Allen,
Thank you for posting about this issue. I would like to assist you with this problem.
We have a discussion going about this issue in the following thread. You can check my and Yana's replies about the error message, posts 9 and 11. We are currently waiting for Update 2, which is coming very out soon, so that, if the same situation re-occurs, we can continue troubleshooting it.
Please let me know if you have any other questions.
Thank you.
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Anton wrote:Hello Pietro Cinti,
Thank you for your post. I will certainly help you with resolving this issue.
There are two possible explanations for this issue. The Acronis Managed Machine server did not install/update properly, to fix this issue I would recommend running the installation file and update the Windows agent component.
Another reason for this problem could be, that the Acronis Managed Machine service needs some time to start. Sometimes it can be up to 5 minutes depending on specific software configuration. We are currently investigating why this issue occurs sometimes.
We are also planning to release Update 2 for Acronis Backup and Recovery 10 very soon which is very much improved.
Please let me know if you have additional questions.
Thank you.
Hello Anton
thanks for the reply.
try to do as I've advisedly.
I'll let you know.
Thanks
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