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Error: An unhandled exception routine

Thread needs solution

I have Acronis Backup & Recovery 10 and I can not backup or make personal deposits because I get the following error:

Tipo: Errore
Data e ora: 11/05/2010 12.59.30
Piano di backup: [Nessuno]
Attività: [Nessuno]
Codice: 11.337.743(0xAD000F)
Modulo: 173
Proprietario: Administrator
Messaggio:
Errore: eccezione di routine non gestita.
Informazioni aggiuntive:
--------------------
Codice errore: 15
Modulo: 173
LineInfo: c93597b64f4e1c3d
Campi: $module : C:\Programmi\Acronis\BackupAndRecovery\mms.exe
Messaggio: Errore: eccezione di routine non gestita.
--------------------
Codice errore: 16
Modulo: 190
LineInfo: 8a55ceee4a565441
Campi:
Messaggio: Errore durante la creazione di una sottochiave di registro.

All services Acronis are run as administrator.

0 Users found this helpful

Hello Pietro Cinti,

Thank you very much for your post. I will definitely assist you with this.

Please make sure you are using the latest build of our software, the current one at the moment is 11639. We have a similar issue which occurred with builds 11105 or lower, it occurred because of lack of permissions. Please check this article for more information.

If you run into any other issues or have additional questions, please let me know.

Thank you.