Error while saving data to Centralized vault (tape drive)

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

after creating a centralized vault for a tape drive the remote server are not able to save data on tapes. All servers are Windows 2008 standard.

The following error appears:

Error code: 2
Module: 218
LineInfo: 600f7166ce397ef2
Fields:  $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the backup and recovery engine.

Many thanks for support.

D.

Mon, 09/14/2009 - 10:59
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Daniele,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Could you please provide us with the exact title of your product and the serial number? What is the build number of your Acronis software? You can find out the build number by selecting "Help" option, "About".

How have you accessed the tape drive? A tape device can be locally attached to a managed machine (in this case, the Acronis Backup & Recovery 10 Agent writes and reads the tapes) or accessed through the Acronis Backup & Recovery 10 Storage Node.

Could you please provide us with the exact model of your tape drive?

Thank you.

Thu, 09/24/2009 - 11:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Daniele,

Thank you for using Acronis Corporate Products

I should add that Acronis Agent accesses tapes directly. If you have a tape drive attached to a machine with Windows Server 2008 R2 or Windows 7, then you will be able to save a backup to or restore from the tape drive

Acronis Storage Node accesses tapes through Windows Removable Storage Manager (RSM). Since RSM is not available in Windows Server 2008 R2 and Windows 7, Acronis Storage Node does not support tapes in these operating systems. This means that you will not be able to create a centralized managed vault on the tape attached to a machine with Windows Server 2008 R2 or Windows 7.

Thank you.

Fri, 09/25/2009 - 04:19
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 3

Hello,
I've found the same Daniele's problem:
I've succesfully created a centralized vault on tape drive but when I try to backup data into this centralized vault the error "Failed to run the backup and recovery engine" is raised. If I backup on a centralized valut NOT on a tape drive, backup runs correctly.

Acronis Node is installed on this machine:
OS: Windows Server 2008 SP2 (NOT R2) with RSM correctly installed (otherwise I would not have been able to create a centralized vault on tape)

Tape Drive: HP StorageWorks Ultrium 920 SAS

Acronis version: Acronis Backup & Recovey 10 (build 10.0.1105)

...and I try to backup data from this physical machine with no tape drive:
OS: Windows Server 2003 R2
Acronis Agent version: Acronis Backup & Recovey 10 (build 10.0.1105)

Thanks for your help,
Davide

Tue, 11/10/2009 - 08:39
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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...sorry, I mean "Acronis Backup & Recovey 10 (build 10.0.11105)" with three "1" in the build number after "10.0."

Tue, 11/10/2009 - 08:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3

I forget to say that even if I try to backup data into the centralized tape-vault on the local machine WITH the tape drive backups fail. But if I select the tape drive as a "personal valut", backup runs correctly.

Thank you,
D

Tue, 11/10/2009 - 08:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Hello.
I've the same problem. If I try to backup data into the centralized tape-vault with the tape drive backups fail.
OS: Windows Server 2008 SP2 with RSM
Acronis version: Acronis Backup & Recovey 10 (build 10.0.11105)
Tape Drive: HP StorageWorks Ultrium 920 SAS

Do you have a solution?

Thanks.

Wed, 11/25/2009 - 07:46