Everything works, however not for long (a day or two)

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After we configured the system, everything works, however not for long (a day or two), without a known reason the backup stops functioning, after this the mistake is shown as we try to connect again.

Acronis error:

I trying to connect Acronis Management Console to Acronis Agent, and connection fails with the following error message:

Failed to establish remote connection: Remote connections are disabled

All informations from
http://kb.acronis.com/content/5722
are implemented.
However the system is still not working.

We need immediate help.

Please can you help us.

Ivan Juraj Remussini
MCP, MCT

Tue, 02/02/2010 - 12:16
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Another possible reason is the expired license. (trial period is over or inability to connect to license server)

Tue, 02/02/2010 - 18:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1

Hi Igor,

Yesterday we have the same problem. We cannot connect to linux agent machine. I successfully used this workaround:

/etc/init.d/acronis_agent stop
/etc/init.d/acronis_mms stop
rm –r /var/lib/Acronis/mms
mkdir –p /var/lib/Acronis/mms
/etc/init.d/acronis_agent start
/etc/init.d/acronis_mms start

Joachim

Wed, 02/03/2010 - 07:53