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Exchange - MAPI component not installed error?

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I just installed the Exchange agent on our Exchange 2007 server, and am getting an error of "some product functionality will not be available etc - MAPI component is not installed."

any idea what could cause this error? I just looked at a mailbox and it says that MAPI is available...

Thanks,
Rob

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Hello Robert,

Thank you for using Acronis Corporate Products

Most probably Microsoft Messaging API and Collaboration Data Objects 1.2.1 are not installed. Please install Microsoft Messaging API and Collaboration Data Objects 1.2.1 on the machine with Microsoft Exchange Server 2007 nad see if the issue remians.

Thank you.