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Exchange Recovery from a SBS 2011 VM

Thread needs solution

I have had VM7 installed for a while, and have just upgraded to the latest build 5155.

I have been able to backup the SBS 2011 VM with no reported errors, with the Exchange Aware backup enabled.

The issue i get is in trying to restore any thing from it. Database, mailbox, message all fail.
This is the most recent log of a restore process.

The process doesnt even seem to start.
The error is there by the time i have clicked back to the home screen.

Task 'Exchange Items Extract (mailboxes)_04/11/2012 21:18:06' failed: 'Failed to extract items '{ arx://is/Mailbox%20Database/marcus%40limosani.com }' from backup 'arl:/030658B2-C3C4-4E73-AD60-A6BF81EB2C8F/54670A77-70EF-4A01-8C16-8B79CC308AB6/9DBA7306-5A12-40E4-B9B7-BFFDB0C4EE45/09FFE56B-B38B-BD45-6175-D028C32598F3' to location 'avfs:/smb?//sbs-limosani/UserShares/marcus/'.
Additional info:
--------------------
Error code: 39
Module: 464
LineInfo: 583e5512760ed86c
Fields:
Message: Failed to extract items '{ arx://is/Mailbox%20Database/marcus%40limosani.com }' from backup 'arl:/030658B2-C3C4-4E73-AD60-A6BF81EB2C8F/54670A77-70EF-4A01-8C16-8B79CC308AB6/9DBA7306-5A12-40E4-B9B7-BFFDB0C4EE45/09FFE56B-B38B-BD45-6175-D028C32598F3' to location 'avfs:/smb?//sbs-limosani/UserShares/marcus/'.
--------------------
Error code: 1
Module: 464
LineInfo: 5330d38fa426abeb
Fields:
Message: Failed to mount the backup (URI: 'arl:/030658B2-C3C4-4E73-AD60-A6BF81EB2C8F/54670A77-70EF-4A01-8C16-8B79CC308AB6/9DBA7306-5A12-40E4-B9B7-BFFDB0C4EE45/09FFE56B-B38B-BD45-6175-D028C32598F3').
--------------------
Error code: 52
Module: 464
LineInfo: d12f1cc7d6c6231f
Fields:
Message: Failed to get the resource pool with ID '0E5C8A76-4F06-EBD7-412C-25E05DFADF81'. The resource pool has been probably deleted.
--------------------
Error code: 23
Module: 464
LineInfo: d12f1cc7d6c62336
Fields:
Message: Failed to find object '0E5C8A76-4F06-EBD7-412C-25E05DFADF81' of type 'instance'.
--------------------'.

0 Users found this helpful

Hello Markus,

Thank you for bringing this to our attention.

Actually this issue is reported to be resolved in the previous builds, so this situation requires investigation. Could you please provide us with: 

  1. Screenshot of the issue
  2. Acronis Info from the host machine

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.