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Failed to run task after Windows password reset (forced by Administrator)

Thread needs solution

Each time I have to change my password (every 3 months in our domain), my tasks don't run anymore, even after changing my credentials in Acronis Backup & Recovery 11.

This is the error I'm getting:

Failed to run the task: error occurred while trying to run the task.
Additional info:
--------------------
Error code: 112
Module: 9
LineInfo: d6e6b1a4069ca4cf
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: error occurred while trying to run the task.
--------------------
Error code: 3326
Module: 9
LineInfo: 9e5d09f7da87d0c
Fields:
Message: Logging on with the specified credentials is impossible, probably because the account does not exist or the password is invalid.
--------------------

build 11.0.17318
Windows 7 64 bit

In my task, I went to Plan parameters --> Plan's credentials and re-entered my credentials. This doesn't help. Same error keeps returning...

Thx, Lieven Cardoen

0 Users found this helpful

After trying to change password again, I'm getting:

Failed to run the task: unexpected conditions.
Additional info:
--------------------
Error code: 110
Module: 9
LineInfo: 652a61e599f14d6a
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to run the task: unexpected conditions.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147943726
Message: Logon failure: unknown user name or bad password
--------------------

In version 11 in build 17318 and below, tasks' password was not changed when you change only password in backup plan. Change something else (e.g. make small change in schedule), then it should work.