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FEATURE_ATIE10_COMMAND_LINE_TOOLS

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Hi,

have anyone an idea what this error message means or what I can do? When I start a Backup Task I get this message:

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Details
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Typ:            Fehler
Datum und Zeit: 20.08.2009 15:50:49
Backup-Plan:    Plan 1
Task:           Level6-Backup
Code:           6.553.618(0x640012)
Modul:          100
Besitzer:       User@Domain
Nachricht:     
  Funkiton ist ausgeschaltet. (0x640012)
    FeatureName = "FEATURE_ATIE10_COMMAND_LINE_TOOLS"
    Tag = 0x9418A040040A4D43
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OS: Win XP Pro SP 3

Uli

0 Users found this helpful

Hello Uli,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

Unfortunately, the log file provided doesn't identify the exact reason of the issue. Could you please provide us with the description of the operation?  Could you please clarify where backup location is placed (whether it's on internal, external, or network hard drive)? Do you use a batch file, pre/post commands? Do you try to perform a partition backup or files/folders backup?

Thank you.

Hello,

I started getting the same error message on all but 1 of my servers that I am backing up.  I am also not able to remote into them via the ABR Management Console.  Here are some details on our setup.

We have a total of 5 servers that we image.  All but one of them failed all weekend with the above mentioned message.  I am not able to remote into them at this time to check logs as the connection is failing as well.  I am getting a message saying that remote connections are disabled.  We are backing up directly to a NAS unit that is on our network.  We are not using any pre/post commands or batch files.

Any help that can be provided will be great.

Thanks

Chris

Hello Studon IT,

Thank you for choosing Acronis Backup & Recovery 10.

First of all, please make sure you use the latest build (11105) of the software.

You can download all necessary files from update section in your account.

If you have not registered your product on our web site yet, we recommend to do it in order to receive free updates.

- Choose Product registration
- Enter the serial number for your Acronis product in the corresponding field.

Also, could you please check if you are able to perform backup operations locally, without connecting to Agent via Network?

Thank you.

Hi,

i have the same Problem with a newer Version: Acronis Backup&Recovery Advanced Workstation Build: #12497

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Details
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Typ: Fehler
Datum und Zeit: 28.10.2010 07:10:03
Backup-Plan: Backup 20.06.2010 19:17:10
Task: Voll-Backup
Code: 6.553.618(0x640012)
Modul: 100
Besitzer: jutta@xxxxxxx
Nachricht:
Funktion ist ausgeschaltet.
Fehlercode: 0x640012
FeatureName = "FEATURE_ATIE10_COMMAND_LINE_TOOLS"
Tag = 0x9418A040040A4D4D
Acronis Knowledge Base: http://kb.acronis.com/errorcode

Ereignis-Code:

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OS: Win 7 X64 Ultimate

Andreas