Format disk before Acronis re-installation?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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We have a Dell computer (Win XP) that get hung up very often. We have
successfully run all hardware tests suggested by the Dell support service and
finally have been told by them to reinstall the OS (win XP). As this solution would imply
re-installing all programs, we would like to know if making an image with our
Acronis, formating the disk and installing back from the image would be
useful and sensible. Perhaps this way we could solve the problem avoiding having
to re-install all programs?

Thanks
Agus

Thu, 01/28/2010 - 08:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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J'ai desinstallé True image 2009 ,qui avait fait une partition de mon disque dur de 70 GO. Après desinstallation je pensais retrouver ces 70 Go, mais non. J'ai cherché partout dans mon disque ces 70 go mais il n'apparaissent nulle part. Où sont-elles passées ? comment effacer tout ce qui y est inscrit et comment les récuperer. Merci d'avance.

Thu, 01/28/2010 - 11:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Agustin and Leon!

Thank you for opening the thread!

Agustin, I regret to inform you that in case the reason was in the incorrect behavior of the applications (mess in the drivers or registry, etc.) backing them up and recovering won't help with this scenario - reinstallation of the OS helps to put in order the machine.

I would rather suggest you to create the backup of the data - or the entire machine just to have it close at hand in case if something goes wrong.

Please keep me updated regarding the case and let me know in case you have any additional questions - I will be glad to help.

Leon, please accept our apologies for we currently do not provide with support in French, but I will do my best to assist you.

Unfortunately due to the lack of investigation information it is hard to identify the reason, so could you please kindly provide us with some additional information? 

  1. exact sequence of actions that lead to the problem you report, so that we can reproduce it?
  2. please follow the below instructions in order to create a Windows system information file on your machine; it will help us investigate the problem more thoroughly:

    - Open Start\Programs\Accessories\System Tools\System Information;
    - Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";
    - Send us the saved file.

  3. the screenshot of the disk management (Right click on My computer -> Manage -> Disk management)

Please contact us with the information gathered and we will find a solution for your particular case.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Fri, 02/12/2010 - 17:45