FTP backup, Error Occurred while creating the file

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I am attempting to setup a daily backup to an FTP server. Every time it begins I get the same error "error occurred while creating the file." I have been attempting to get this to work for what seems like decades now, spent time on forums looking around, and etc. to no avail. If anyone could please help me figure this problem out that would be more appreciated than you know. I have posted the error log below

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Log Entry Details
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Type: Warning
Date and time: 2/25/2010 3:35:45 PM
Backup plan: [None]
Task: [None]
Code: 262,154(0x4000A)
Module: 4
Owner: Acronis Agent User
Message:
Error occurred while creating the file.
Additional info:
--------------------
Error code: 10
Module: 4
LineInfo: 74c96bd8d1217ea5
Fields: IsReturnCode : 1, $module : C:\Program Files\Acronis\BackupAndRecovery\DiskBundle.dll
Message: Error occurred while creating the file.
--------------------

Thank you in advance for your help, so far Acronis technical support has ignored my requests.

Thu, 02/25/2010 - 22:11
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Chris Wagner,

Thank you very much for your post. I will definitely help you with this.

At the moment, it is not clear why this issue is occurring.

Do you think you could save the backup to a different location, this will allow us to localize the issue.

What exactly are you backing up?

Can you please submit a support request with AcronisInfo and FTP logs, provide me with a case number, either here or through a PM, and I will forward this issue to our expert team.

Please let me know if you have additional questions.

Thank you.

Mon, 03/08/2010 - 20:57
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