How does retention really works ?

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Comments: 19

Hello !

Here is a new question.

We have several customers (600+) using acronis. We have a lot of problems with retention.
Most of out customers use 2 USB disk drives (or more)

The most common issue we have with acronis is that our customers disk fill with .tib file despite retention is configured.

It seems to be linked with .meta folder.

eg:

Disk A is used to perform full backup and incremental backup on week A
Disk B is used to perform full backup and incremental backup on week B

We have only one backup job, which backup to root on the USB disk.

We noticed that in this conditions, retention doesn't work, maybe because retention is linked with .meta file and we have different meta file on USB disks.

Maybe you'll ask me to separate backup task into two jobs (one for disk A and the other for disk B), and it will work perfectly.

But in real world, customers can "reverse" USB disks and so, retention will no longer work.

Is there any way to resolve this problem ?

Tue, 04/13/2010 - 08:57
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Hello Gilles MACCHIONI,

Thank you for your comment and I will definitely assist you with this issue.

We are constantly working on improving our software and Update 2 will address a lot of issues. We are very close to releasing it.

It is very likely that the .meta folder did not get updated properly. For example, you have deleted a scheduled task and created a new one. The information starts getting written to the same meta folder. I would definitely recommend to delete the .meta folder, re-create the backup and see how that resolves the issue.

Also, please note the following -

- Acronis Backup & Recovery 10 Advanced: "Keep archive size within" Retention Rules Do Not Work for Backups in a Managed Vault.

- Acronis Backup & Recovery 10 Does Not Apply Retention Rules "Before backup" If Backup Is Started Manually.

I would recommend to check this article that shows how to create 1 backup plan to multiple hard drives.

Please let me know if you have any other questions.

Thank you.

Tue, 04/13/2010 - 11:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 9
Comments: 19

OK,

I'm currently donwloading Update 2, which has just been released on french web site.
I keep you informed.

Tue, 04/13/2010 - 15:49