How to transfer ABR 10 SBS License to New Server

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Do anyone could tell me how could I transfer ABR 10 SBS License from Old Server (WIN 2003 SBS) to New Server (WIN 2011 SBS)?

I try to revoke the license from Old Server but unable to activate it in New Server.

I can install the software to new software but unable to use manage local machine.

Tue, 11/15/2011 - 09:04
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Hi,
I would recommend chatting with Acronis. It's fast and good for quick solutions.
AFAIK your licenses have to be updated @ Acronis before the are usable with ABR11.

Regards, Ralf

Wed, 11/16/2011 - 12:35
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Hi,

Thanks for your comment.

Would you advise how would I update license @ Acronis. I try to contact Aronis but no follow up till now.

I just would like to know if ABR 10 SBS supports Windows SBS 2011.

Best Regards,
Patrick

Tue, 11/22/2011 - 04:08
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Hello Patrick and Ralf,

Thank you for your posts and thank you for your help Ralf.

Patrick, let me help you with this issue please.

I checked our support system and I did not find any new cases. Did you contact us via chat?

I was wondering if you were able to revoke and then re-apply the license? Please check step 3 from the following KB article for additional information.

Please let me know if you have additional questions.

Thank you.

Tue, 11/22/2011 - 08:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I can't chat with support because my support already expired. But accordingly to the following link

http://kb.acronis.com/content/19846

Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition Build 13762 should fully support Windows Small Business Server 2011.

I can apply the license when install it to Windows SBS 2011 but just not let me to install Windows Agent. There is a key on it stated that license required.

I can revoke the license from old server but unable to install Windows Agent in new server.

Tue, 11/22/2011 - 08:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I didn't perform update to ABR 10 from Echo in the past, just download update and install the latest build from aronis website.

Wed, 11/23/2011 - 00:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Yesterday, one of your agent in Hong Kong version-2 remote access to my new server and try to install the ABR 10 SBS Build 13762 but fail, they think the problem on your license server, it can't recognize my key and unlock Windows Agent function during installation.

Wed, 11/23/2011 - 00:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I already revoke the license and uninstall backup software from old server, then perform a clean install in new server, I can add the license key successfully in new server but when I want to create new backup plan, it says my license key is being disabled. Please help!

Tue, 12/20/2011 - 03:21