Image compatibility between TI Workstation 9.1 and B&R 10 Workstation

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
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Hi,
I'm looking into upgrading from TI Workstation 9.1 to the latest version. But, I still need to be able to load the images created using the old tool (v9.1).

What tool should I look into?
B&R 10 Workstation is probably the one, but the trial version does return an error when trying to load an old image. Is there a way to 'upgrade' the images?

--------------------------------------------------------------
Error
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Error while mounting the selected backup.
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Details
Code: 9(0x9)
LineInfo: 0xABF5B651C7D88E41;

Module: C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: The versions of the modules are incompatible.

--------------------------------------------------------------

Thanks,
Peter

Thu, 03/31/2011 - 10:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Peter,

Thank you for posting. I will certainly help you with this issue.

There is no way to upgrade the images created with version 9.1 but these backups are compatible with ABR10.

Most likely this problem is caused by a timounter problem. It is an Acronis drivers that is used to open backups.

Did you install ABR10 Workstation over Acronis True Image 9.1 Workstation?

Please try this workaround:

1. Instead of mounting backups simply try double clicking on it and let me know what happens.

2. Try recovering the backups.

3. Check this article and uninstall the timounter driver manually. Then launch ABR10 Workstation installation file and select repair installation.

If you are still experiencing difficulties please contact our Support team directly with this report and the error message that you are getting. We offer support for the duration of the trial period which is 15 days for ABR10.

Please let me know if you have additional questions.

Thank you.

Thu, 03/31/2011 - 11:51
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