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Installation of Management Console Fails

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Hello,

I downloaded the trial version of Backup and Recovery 10 for SBS today and attempted to install it on our Windows SBS 2003 (SP2) Domain controller. I selected the "Managed machine components" and the "Management console" for the install. The "Managed machine components" installed without any issue but the "Management console" install failed and rolled back. Please find the log file attached. Any help would be appreciated.

Regards,
Aaron J. Wood

Attachment Size
AcronisManagementConsole.msi_.zip 499.99 KB
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Hello Aaron,

Thank you for your post. I will definitely resolve this for you.

According to the error message in the MSI log: 1: MSIGEN:ReminstInstall: Attributes of source directory is invalid (0xFFFFFFFF). Error code: 0x5

It is caused by connection failure/interruption to the installation file. I would suggest to remove the installation file from the network share and place it to the local hard drive.

Please let me know if you require additional assistance.

Thank you.