Skip to main content

Installed trial of advanced server used it, decided on sbs (since thats the OS and its cheaper) Wont install

Thread needs solution

uninstalled the advanced version from
Control Panel > programs and features
rebooted
tried to install sbs version that was purchased

"Another edition of acronis backup & recovery 11 is already installed on the machine. Please uninstall the current edition first and then restart the installer"

Please advise on what part of the trial I am missing, not seeing it

Thanks

0 Users found this helpful

Hello Mark,

Thank you for posting your question in our forum.

Unfortunately, you did not specified if you are using version 11 or 11.5 from Acronis Backup & Recovery. In this situation, I will provide you both cleanup utilities for cleanup the machine.

After following these instructions, you should be able to install Acronis Backup & Recovery 11.5 or Acronis Backup & Recovery 11 on your machine.

Let me know if you need additional help please.

Thank you.