Installing Bootable Media Builder failed Error message Code: 06442537

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Hi folks,
I`ve some problems during the installation of Acronis® Backup & Recovery™ 10 Advanced Workstation on a windows xp professional SP2 Client (administrative rights available!!!)

Infrastructure information
- Windows 2003 Server R2 (installed ABR products: licence server, management server & console)

Summary of the problem (local on the xp Pro Client) (administrative rights available!!!)
1. Installed Agent successfully
2. Installed the console successfully
3. Installing Bootable Media Builder failed !!!!!!!!!

Error message
Code: 06442537
Line-Tag: 0x9f2b3becl6879b1a5l
Meldung: Installationsfehler.
Suberror
Code: 01603
Line-Tag: 0xbd28fdbdl64edb8bcl
Meldung: Schwerwiegender Fehler bei der Installation

Below you`ll find the Log information.

I´ll hope that on of you can help me with this problem.

Tks in advance
Rene

Fri, 01/22/2010 - 13:47
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Rene,

I am familiar with the issue you are experiencing and will do everything possible from my side to provide you with the complete resolution. 

According to the file, the program has failed to stop the appropriate services. Please do the following to fix the issue:
Start-> Run -> Type services.msc
Stop all Acronis-related services and launch the installation of Acronis Media Builder again. The issue should be resolved. After that don't forget to start the services or reboot the computer. 
Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.
Thank you.
Thu, 01/28/2010 - 12:57
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