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i've win 7 x64 and i'm try to connect on the same machine to manage the backup

thank for your help!

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Hello Francesco,

Please accept our apologies for the delay with the response and for the difficulties you've experienced.

Our QA Team was able to reproduce the issue and now developers are working to fix it.

As a quick workaround you may try the below solution:

  1. Start Windows Registry Editor (Start -> Run -> regedit)
  2. Navigate to the following branch: HKEY_CURRENT_USER\Software\Acronis\CredStorage
  3. Delete the problem keys: Acronis_<remote machine IP address>_<connection login name>

After that issue should be fixed.

Please reply to this thread if the issue still persists.

Thank you.