Issues testing ABR Virtual Edition

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Beginner
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Comments: 4

I've been using ABR Adv Workstation at our company for a while now, which has been working pretty well. I've been trying to demo the Virtual Edition for our ESX hosts and possibly switching over to ABR for our Bulk backup solution.

I'm running into the issue when I try to deploy an agent to our ESX host, it starts the install, powers on, then asks for configuration or credentials to the host system. I enter the credentials in but then almost instantly it shuts down and deletes the agent and issues a failed message. If I don't do anything it just sits there processing.

Any ideas? I'm using a trial key if that makes any difference.

Wed, 08/03/2011 - 22:31
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Frequent Poster
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Comments: 518

Hi Kyle

I have personally not seen that behaviour before so am unable to help with that (perhaps someone else can offer assistance with that or contacting Aronis support direct).

What you can try is using the Windows ESXi Agent, we’ve been doing some testing with this internally and have found it to work really well and you don’t need to install anything on your ESX servers either, so it will be easy to update in the future and if you have a dedicated backup server it will also help reduce some load away from your ESX servers as well. Perhaps give it a try and see how you like the new Windows ESXi agent.

Wed, 08/03/2011 - 23:19
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Sorry for any confusing but this was for the ESX(i) agent not the one that directly installs onto the service console of the ESX hosts. I'm trying to test the ESX(i) version as in a couple weeks when ESX 5 comes out it will be installable only from here on out. I think this solution would be a great move away from my current product and offers what we need from a backup solution, I just have to have some proof that it works as it states.

Thanks

Thu, 08/04/2011 - 20:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 159
Comments: 518

Hi Kyle

Please could you copy/past some of those error's you are getting and I will see what I can find about them.

Also ensure a license has been assigned to the ESXi Agent and that it's also connected to your ESXi hosts ok (and VM's are being displayed in the management console). If not you can connect directly to the ESXi Windows agent and setup the required host settings and check the licensing assigned is correct.

Thu, 08/04/2011 - 22:35