Management Console.exe - Application Error

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Was running fine till about 3 days ago when all of a sudden i get this error on my screen when I click on the Acronis Backup & Recovery 10 icon on my desktop. I've downloaded and installed the update thinking it would resolve the issue i was having. When I complete the installation, the installer program launches the backup and recovery program just fine. When i finish and close the application and need to run the program again i get the following message.

(ManagementConsole.exe - Application Error

(X) The exception unknown software exception (0x400000015) occured in the application at location 0x781346b4

Click on OK to terminate the program
Click on CANCEL to debug the program

Any idea what could be the problem with my installation.

Fri, 02/18/2011 - 16:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 24
Comments: 3268

Hello David,

Welcome to our Forum, it's nice to have you with us! I understand your concern, and will be glad to assist you.

I've checked all our internal resources, and found no known issue that would match your description. Thus the situation requires investigation. Please gather the following diagnostic information, as it will help us to shed the light onto the situation: 

  1. Acronis Info
  2. Userdump

and submit a case with the information attached, and let us know it's number?

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Sat, 02/19/2011 - 20:43