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Mediabuilder crashs on creating WinPE (Build 13545)

Thread needs solution

Hi,

if i tried to build a WinPE bootdisc the Mediabuilder crashs as described at http://kb.acronis.com/content/14081 .
But i used the latest build 13545. So it seems not to be fixed? Does anyone have the same problem?

My System: Win 7 x86 SP1 fully patched.

Protokollname: Application
Quelle: Application Error
Datum: 22.06.2011 17:01:14
Ereignis-ID: 1000
Aufgabenkategorie:(100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: mblank
Beschreibung:
Name der fehlerhaften Anwendung: MediaBuilder.exe, Version: 10.0.0.13545, Zeitstempel: 0x4db81e0f
Name des fehlerhaften Moduls: MediaBuilder.exe, Version: 10.0.0.13545, Zeitstempel: 0x4db81e0f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0014992c
ID des fehlerhaften Prozesses: 0x15d8
Startzeit der fehlerhaften Anwendung: 0x01cc30ed1544534f
Pfad der fehlerhaften Anwendung: C:\Program Files\Common Files\Acronis\MediaBuilder\MediaBuilder.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Common Files\Acronis\MediaBuilder\MediaBuilder.exe
Berichtskennung: 78ecb36f-9ce0-11e0-a138-485b39c1d269
Ereignis-XML:

1000
2
100
0x80000000000000

10463
Application
mblank

MediaBuilder.exe
10.0.0.13545
4db81e0f
MediaBuilder.exe
10.0.0.13545
4db81e0f
c0000005
0014992c
15d8
01cc30ed1544534f
C:\Program Files\Common Files\Acronis\MediaBuilder\MediaBuilder.exe
C:\Program Files\Common Files\Acronis\MediaBuilder\MediaBuilder.exe
78ecb36f-9ce0-11e0-a138-485b39c1d269

0 Users found this helpful

Hello Jens,

Thank you for posting and welcome to our forum. I will definitely help you with this issue.

It is possible the media builder did not update properly, sometimes it happens. I would recommend the following:

1. Launch ABR10 installation file and select to repair installation and repair the bootable media builder.

2. If it still crashes please contact our Support team with these reports -

 - AcronisInfo

 - Dr. Watson crash dumps.

Please let me know if you have additional questions.

Thank you.