Mulitple Issues

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
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I am running Backup & Recovery in Windows 7 and am having a number of probems:

1. ASRM Activation fails:
Task 'ASRM activation' failed: 'Failed to activate Acronis Startup Recovery Manager.
Additional info:
--------------------
Error code: 2
Module: 229
LineInfo: afb16d6892913781
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Failed to activate Acronis Startup Recovery Manager.

2. The vaults folder directory takes minutes to open
3. When chosing a simple backup plan with full then incremental backups, only the incremental backup is scheduled which creates an error when run since there is no full backup first.
4. When choosing Towers of Hanoi scheme - the latest level has the earliest date which again causes an error because there is no full backup first.

About the only thing that works properly is single full backups. This all seems pretty disastrous and I wonder if anyone can help?

Mon, 01/11/2010 - 02:18
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello DK,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

1) You can activate Acronis Startup Recovery Manager when running Acronis software in Windows or when booted from Acronis Bootable CD. It can only be activated if there is Acronis Secure Zone, if there is not - you will get a suggestion to create it.

I can suggest you to create a separate task to create Acronis Secure Zone (if you tried to create it simultaneously with the Acronis Startup Recovery Manager activation). After  that please try to activate Acronis Startup Recovery Manager again. 

If this doesn't help, boot the system from Acronis Bootable CD and perform the operation. Acronis Bootable CD is based on Linux environment, and, probably, it will overwrite the master boot record (MBR) with its own boot code properly.

2) 3) and 4). Could you please clarify where the vault is located? Please recreate the vault on a local hard drive and see if the issue remains. Try to create the plan from the scratch  (I mean don't edit the plan specifying a new destination, but create a new one).

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Fri, 02/26/2010 - 10:27
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