Multiple backup problems

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Backup and Recovery 10
Windows 7 ultimate
HP XEON SATA onboard raid.

Two generic errors:
Either I cannot create a backup job with the famous "cannot read data" error

Or
When running schedlued or manual backup to Local OR NAS drive:
66,036(0x101F4)
Failed to read data from the disk.
Failed to read from sector '102,400,000' of hard disk '1'.

There are 100 % no errors on these disks. Have run chkdsk /f and other disk checks.

What is more these errors appeared in March with a previous build.
I have uninstalled acronis and removed all registry settings and the reinstalled.
I have attached my sys info... called don'tlie.zip

Attachment Size
dontlie.zip 3.17 MB
Tue, 04/12/2011 - 15:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Ben,

Thank you for finding time to join us on Forum, and report about the issue, I appreciate it, and will do my best to assist you.

It seems that our low-level drivers failed to properly access the hardware, so I would advise you to follow the instructions, mentioned in this article. It should help to fix the issue.

Should the problem remain, please re-gather the Acronis Info report, then submit a support case with the information and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Tue, 04/12/2011 - 16:14