The Network name cannot be found.

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 6
Comments: 9

I just upgraded to B&R 10.0.11639, I have had this problem in the past and was able to work around it. Now I need to fix it. I am trying to back up a Server's OS drive to a network share on another Server. The Share is accessed by 3-4 other servers with Acronis backups being placed there without any issues. That is where I am confused at.

When I try to save the backup plan I get:

---------------------------------------------------------------------
Error
---------------------------------------------------------------------
Failed to update the backup plan.
---------------------------------------------------------------------
Details
Code: 10,616,869(0xA20025)
LineInfo: 0xA9EB70AA1C10EA4B;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to update the backup plan.

Code: 10,616,866(0xA20022)
LineInfo: 0x5FF111DC99E03D2C;

Message: Failed to create the archive.

Code: 6,553,604(0x640004)
LineInfo: 0x287E94D121725055;

Module: C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Failed to open the directory.

Code: 262,165(0x40015)
LineInfo: 0xBD01591C540A1233;

Message: Network disconnected.

Code: 65,520(0xFFF0)
LineInfo: 0xBD28FDBD64EDB8BC;

Message: The network name cannot be found

---------------------------------------------------------------------

If I change it to a local drive it's fine. Ideas?

Mon, 07/26/2010 - 13:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 88
Comments: 4769

Hello Paul,

Thank you for posting about this issue. I will do my best to assist you.

This issue requires additional investigation because at the moment it is difficult to say exactly what is causing it.

Please submit a support request with the following information:

1. AcronisInfo report.

2. Wireshark logs (please reproduce the issue while the wireshark utility is running)

I am confident that we will be able to fix this.

Please let me know if you have additional questions.

Thank you.

Mon, 07/26/2010 - 19:44
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