Skip to main content

Problem with Backup server

Thread needs solution

Can we add files from old BackupServer to the new one? And how? Our old server has falled, but we have hdd copy. There are files without extension.

0 Users found this helpful

Hello Fllo,

Thank you for your post. I will do my best to assist you.

There is no way unfortunately to add old Backup Server files to your new Backup Server, however, I can recommend the following workaround.

Start creating backups and saving them to the backup server from scratch, this way you will be able to continue protecting your data. To access the old backup server archives, which are stored in GUID format, please use our Archive Resorter. It was created specifically for scenarios when the backup server is no longer available but you still need to use the backup files. Please check this article for detailed instructions.

If you have additional questions or require further assistance please let me know.

Thank you.