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Problem with Windows Server 2008 R2 Disk Recovery

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Hi,

I tested Acronis Backup and Recovery 10 for Windows Server 2008 R2, because we will use Server 2008 in future. I did not expect any problems, but ... I will describe what Version I am using, what I wanted to do, what I did and what happened ...

The Acronis Version I am using:
Acronis Backup & Recovery 10 Update 3
Bootable Agent Build 10.0.12497

What I wanted to do:
I wanted to make a complete disk archive and recover this archive (both with this bootable agent, to and from an USB HDD) in order to test the functions of this Acronis Version.

What I did, step by step:
I booted to the bootable agent and started the management console.
I clicked on backup and switched to the advanced view.
I changed the item to backup to complete disk 1. (Disk 2 was the USB HDD)
Exclusions were not specified.
I changed the path of the archive to a directory on the USB HDD, checked "Name backup files using the archive name, as in Acronis True Image Echo, rather than auto-generated names" and addes some archive comments.
Backup scheme was back up now and type was setted to full.
I did not validate the archive and started the back up.

So far so good.

I booted to windows and then back to the bootable agent to start the recovery.
First I deleted all volumes with the disk management. Then I started the Recovery with this settings:
Recover 'Disk 1' to: Disk 1
NT signature: Recover from backup
Recover: Now
Settings: Default

First time Windows started normally and I was happy until I booted a second time.
After the log in screen there was a APPCRASH of the Windows-Explorer explorer.exe

By the second recover try I changed the NT settings to: create new
Now Windows showed me a failure in the netjoin.dll and some programs failed to start.

I tried to recover the Volumes, rather than the complete disk, but explorer.exe crashed now again.

The last try was to use the disk image and validate the archive.
I deleted the volumes on Disk 1 and validated the archive.
I started the Disk recover (NT recover from backup and check file system activated).
I saved system infos after the back up and shut down the PC.
I disconnected the USB HDD and started Windows.

Now something unexpected happened. Windows said, thar drive D: hast to be checked and scandisk started. After a automatic reboot windows is working, also after a second and third reboot.

Now I am a bit confused and I have no confidence in this Acronis Version when using it with Windows Server 2008 R2.

I will try to recover the system with the same steps, in order to see how the system reacts. Perhaps the last try was just luck.

Did I do anything wrong in the first tries recovering the system?
Can someone explain the different reactions of Windows Server 2008 to me?
How can I check, that the Windows Version I recovered is really working to 100% (or 99,999999%)?

0 Users found this helpful

Hello Sebastian!

Welcome to our Forum, it's nice to have you with us! I understand your concern, and will try to shed the light to the situation.

It's hard to say for sure, but according to the information provided it looks like the source drive you've backed up contained bad blocks. It happens sometimes, and in case it gets images, it may cause technical difficulties upon recovery. As far as I understood, after the disk check Windows is working normally.

I would advise you to run chkdsk /f /r command (Start -> Run  -> cmd -> chkdsk /f /r -> reboot the machine) before processing with imaging the machine.

Should the issue reoccur, please let us know, and provide with Acronis Info and Acronis Report from the problem machine.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Hi Yana,

I made the same steps and investigated the functions of windows further. When I work on the machine everything is fine, but by remote log in there was an APPCRASH of the explorer.exe again. Now Windows is screwed up again.
I will provide you with the needed Info asap.

Thank You.

here are the System Info Output files I made with the Bootable Agent.

"TSPC102_20101230_after_failure_SysinfoOutput.tar.bz2" is the one I made directly after recover

"TSPC102_20101230_after_recovery_SysinfoOutput.tar.bz2" is the one I made after Windows crashed

Since I have no access to windows anymore, I cannot provide further information.

I could start another recover and try to collect information with AcronisInfo and AcronisReport, if you need it.

There was another strange thing I recognized. The Windows Server 2008 Version installed was german (because I am german..) and I installed a language pack to have it "international" in english. Now there is a micture of both languages by logging in and out.

some further information:

The Windows Version (2008 R2 Enterprise) was not activated, since it was only installed for testing Acronis and some other things.
The PC is using a RAID 1 with two SSD drives. The Raid Controller is from Areca, type ARC-1210.

Attachment Size
52737-93319.zip 75.18 KB