Problems connecting to ESX Agent

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Hello everyone.

I'm having some problems connecting to one of my ESX Agents. Let me try explain the situation a little better:

We have a total of four ESX Hosts, with some VMware servers on each one. We have installed a Linux ESX Agent(Appliance) on each one and they have all been licensed from the licensing server.

As I said, one Agent per ESX Host, and they all report that they are connected to their respective host, so there should be no connection error there.

Now to my problem:

From my Management server I have connected to each Agent and everything seems fine, but one of them doesn't seem to be connected.
Under "Last Connection" it says "Never" even if "Status" is reporting that it's OK. I can see the VMware servers on this ESX Host from the Agent, but when I try to add it to a Backup policy it just says Deploying, and it's been saying that for over 24 hours. I have tried to remove this Agent and then add it back again to the Management Server, but it's still reporting the same, "Never" in the "Last Connection" field.

I've looked at the settings of this Agent and everything seems to be fine. As I said earlier, it says Connected and such. Even compared it to one Agent that actually works and it's the same, except for the IP address of course!

I was wondering if anyone have seen or experienced this problem before?
I tried searching the Knowledge Base and these Forums, but I haven't had any luck.

Any help or suggestion would be appreciated!

\\Daniel Fjeldberg

Thu, 03/18/2010 - 10:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 17
Comments: 2991

Hello Daniel,

Thank you for posting your question, I will be happy to help. 

Could you please connect to ESX Agent directly, create a backup plan and see what happens? This will help to localize the issue.

Please let us know the results, we are looking forward to hearing back from you. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

Wed, 03/24/2010 - 13:21
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