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Recovery

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I have Acronis 9.0 installed on a Windows XP Home computer, and have a back up file on an external hard drive.  This file has a size of 33G, as shown in My Computer.  However, the file does not show up in the Archive Selection Tree of the Restore Data Wizard.  All of the other files on that hard drive show up in the Tree.  I need to get the desired file to appear in order to use it.  Please help.  Thank you.
 
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Hello Bernhard,

Thank you for using [[http://www.acronis.com/homecomputing/products/trueimage/ | Acronis True Image]]

Please make sure that you are using the latest build of Acronis True Image Home (#3854). If the build number differs from the latest one, please download and install the latest build. You can learn more on how to download the latest build here.

1. Completely uninstall the program (Start->Settings->Control Panel->Add or Remove Programs. Select Acronis True Image and hit "Remove").

2. Reboot the computer.

3. Install the latest build (#3854) of Acronis True Image 9.0 Home from the scratch, reboot the computer to complete the changes and see if the issue remains.

Thank you.