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Recovery Agent - External HDD not listed in restoreable locations

Thread needs solution

Hey!

I have backuped my system onto an external HDD. No I wanted to restore my system and therefor booted from the bootable media I have created. But my external HDD is not listed so I cant select my Backup.

Whats going wrong?

Using:

Backup&Recovery 10.11105, Added this component to my bootable media (created with bootable media builder), Trying to restore WinXP Prof on WinXP Prof fresh installation

Thank you and best regards,

Thomas

0 Users found this helpful

Hello Thomas,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

I would recommend you to create another Acronis Bootable Rescue Media based on ISOLINUX and see if the issue remains.

We have implemented the possibility to download the appropriate ISO file after logging in to your account (the serial number should be registered). Please log in to your account, go to the Registered products section -> Bootable media. Download the file.

You can find more information on how to burn an ISO image to a CD here and here.

Check the functionality of Acronis software.

Thank you.