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Recovery from corrupted OS

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Today I installed Vista Service Pack 1 on my laptop (bad idea) and the OS became horribly corrupted and I have spent the whole day trying to revive it, include several hours on the phone with Microsoft.  I do not have Acronis installed on the laptop unfortunately - only on my desktop (True Image 11).  The laptop is completely unbootable. 

I would really like to get all the files off of there.  I have a spare USB drive available. Just to see if there were some options, I loaded the cd on the laptop and saw the Startup Recovery Manager.  It can see the laptop drive. It asked if I would like to make a partition on the laptop.  Now I have some questions. 

If I create a partition on the laptop drive, will it overwrite existing material?  Will I be able to copy off the files to the USB drive?  I really don't want to mess anything (else) up at this stage.  I read the manual from here http://us1.download.acronis.com/sl/nD2xyv()gj27G55ZstpR(jQjoVVDqFqM)xNJYwxTdd0/p/pdf/TrueImage11_ug.en.pdf 

but I am not clear about what Acronis can do in this situation. 

Thanks!

0 Users found this helpful

Hi, I would not create any partitions on your broken Laptop drive as this will overwrite any data that may still be recoverable, I would remove and install the Laptop drive into your Desktop pc, if it is a sata disk on Laptop and the Desktop is sata aswell you can install this as a slave even though the Laptop drive is 2.5" the connections are still the same, as I have done this. On the Desktop try to recover Pictures, Documents ect providing the partition is still intact. After you have hopefully recovered your files just reinstall Laptop drive & reinstall windows, you will need a full copy of Vista, not just a recovery disk, also any driver disk that may have come with the Laptop
Hope this helps
Good luk
Stephen